Non-Verbal Communication

65% of what we do when presenting a speech is Non Verbal Communication.

Michael Grinder, co-Founded with his brother, Neuro-Linguist-Programming – known as NLP. Michael Grinder is a Specialist in Non-Verbal Communication. The information detailed here was by attending a National Speakers Australia Association webinar.

In the discussion, here are some of Michael Grinder’s recommendations:

Eye Contact – Always have a range – when to have eye contact and when not.
Body and Arms – Arm out with palm down – is more Credible – use this when giving information. Arm out with Palm up – is more approachable and asking for questions.
Charismatic people – stand with hands at side
Don’t Do – Fig Leaf – hands at front, Hands In Pockets or Hands behind back – These all indicate the speaker is not quite sure, subservient.
Hands Crossed and Hands on Hips – the person is in a bad mood.
Breathing – this is the Key to all NON – Verbal Communication and the #1 to look for.
Deep Breathing – People think you are emotionally able, Calm, then they are able to find the words.
Shallow Breathing – Speaker has Fight or Flight Chemicals and is reactive. The speaker can’t find the words, they are going into stress.
How to recover? Shift your body, let the oxygen into body. Freeze then move. Take a deep breath and take a second. Its the second breath that helps recovery.
You can inspire if you understand how to breath.
An Average Trainer – tells to Inform
A Good Trainer – Persuades
An Outstanding Trainer – Inspires
Elephant in the Room – At the beginning of a presentation, if there is an Elephant in the Room , acknowledge it, on the right hand side away from the speaking area. Be proactive, get the information out before it is an issue. By acknowledging early, you don’t have to fix anything , otherrwise , you would have to be reactive.

Here’s some background to Michael Grinder and his amazing understanding of Non-Verbal communication: